Customer Service Skills - Effective Communication for Convenience Store Sales Associates

In today’s episode, we’re going to focus on the essential communication skills that every sales associate needs to master. Whether it’s actively listening to your customers, using the right words and body language, or adapting your communication style to fit different personalities, these skills are the backbone of excellent customer service. By the end of this episode, you’ll have the tools you need to handle any customer interaction with confidence and professionalism.