What to do when End Users think the Technology Sucks.

IT LEADERSHIP SERIES:  What to do when End Users think the Technology Sucks. On this episode: Orlando Hernandes "The Tech Psychiatrist" Director of IT at USA Fire Protection & Phil Howard, Converged Network Services Group discuss: Speed of Adoption.  End users are asking, "WHy does this company have this new technology and we don't?" Working within a limited budget & resource group. Establishing IT as partner, and not just someone who keeps the blinky lights on. How to prioritize between wish lists & key players. Why it's important to ensure end users end-users feel comfortable coming to you and how to do it. Legacy employees are rolling their eyes... how do we build their trust?