Episode 24: Private sector products and services for public sector CBDCs

In this episode of the DEA Podcast, Sarah Palurovic interviews Glenn Kim, the managing director of strategic business development at Fluency with vast experience in government and central bank financial advisor, investment banking, and entrepreneurship in tech and financial services. They discuss which tasks, tools and processes could be outsourced to the public sector companies by a Central Bank when CBDCs are introduced. Glenn explains how such products and services will be introduced concurrent with the introduction of a CBDC and how factors such as user-experience, data protection (i.e., GDPR requirements) and anonymity are addressed in such an outsourcing business model. Be sure to tune in to learn about how Central Banks draw the line between welcoming public sector solutions (i.e., tech or wallet providers) and simultaneously use regulation as a tool to omit disintermediation.