186: Referrals Done Right
Customer Service Revolution - A podcast by John Dijulius - Thursdays
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About Scott Grates Scott Grates has mastered the art of leveraging relationships to amplify business success. His approach centers on the belief that in a world rushing towards digital impersonality, the true edge lies in personal connections and consistent, thoughtful engagement. Author of "Referrals Done Right" showcases his expertise in nurturing relationships that foster business growth. Learn: The concept of relationship marketing and why it's more crucial than ever in today's digital landscape Infinite Referral Advantage® system, and how it differs from traditional marketing strategies How to 'revive the personal touch' in business relationships. What his TEDx talk, "Silence That Voice," is about Links: The Customer Service Revolution Podcast The DiJulius Group Customer Experience Executive Academy Employee Experience Executive Academy Our new best-selling book, The Employee Experience Revolution scottgrates.com linkedin.com/in/scottgrates Schedule a call to learn more about The DiJulius Group Consulting and Training
