076: The Ultimate Patient Experience

Chief Revolution Officer John DiJulius of The DiJulius Group talks with Dr. David Moffet, and his wife, Jayne Bandy, about how they have built the Ultimate Patient Experience. Dr. Moffet is a bestselling author, entrepreneur, and today he and Jayne are Customer Experience Coaches who help transform the experience businesses deliver.  You will learn: Dr. Dave’s obsession with ongoing learning to become the best at anything he does How this dynamic Australian couple disrupted the dental industry and sold their dental practice How Jayne and Dr. Dave invented The Ultimate Patient Experience How, as CX Coaches, they are helping businesses all over the world do the same  Resources mentioned: www.thedijuliusgroup.com Dr. Dave & Jayne Bandy CX Coaches Dr. Dave’s book – How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days! Connect with Dr. Dave on LinkedIn  The DiJulius Group The Customer Service Revolution Podcast  CXO Academy  Customer Experience Executive Online Academy   The Customer Service Revolution Conference   Become a licensed CX Coach  John’s Books  If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.  Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com