How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience - A podcast by Zendesk: Customer Service Software & Sales CRM

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On this episode, we’re joined by Caitlin Keohane, Senior Vice President, Global Customer Advocacy at Zendesk, and Jared Loman, Vice President of Customer Experience at Kajabi. We explore the exciting potential for leveraging AI in the world of customer service and experience.

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