34- Why you shouldn't always listen to customers (mini d.MBA)
d.MBA - A podcast by d.MBA
Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want. Find out more in this episode in which we discuss the fundamentals of a business strategy