Get to the GEMBA
Always Better than Yesterday with Ryan Hartley | A Podcast for Heart Centred Leaders - A podcast by Ryan Hartley
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As a leader, your role is to serve your people. To be able to do that the best you can, you need to get to the GEMBA - the actual place where the work is happening, where your people are operating, where the processes and problems are taking place. A better understanding will help you make better decisions and take better actions to help your people be more effective at serving your customers and community. Always love Ryan x
