15Mins Live Podcast - 職場系列 – 與同事良性互動的問句 Questions for effective communication between co-workers

由一口都不想浪費的【味味一品】贊助播出！忙碌一天後，來碗熱騰騰的泡麵，湯暖胃，麵入味，瞬間忘卻加班的疲勞，療癒你的是那熟悉的溫暖感。味味一品，讓你每一次的疲憊都能得到舒緩。全台各大通路熱賣中！ https://fstry.pse.is/6x8qhy —— 以上為 Firstory Podcast 廣告 —— 歡迎留言告訴我們你對這一集的想法： https://open.firstory.me/user/cl81kivnk00dn01wffhwxdg2s/comments 即刻加入15Mins通勤學英語直播室，每週一9pm等你來說英文 : https://15minsengcafe.pse.is/46hm8k Types of questions to ask to communicate effectively 啟動型問題The kickstart question: A good opening question is key, and asking a kickstarter like this will begin the conversation quickly and effectively—no need for useless banter. This question gets right down to business without being too aggressive or pointed. Example: What’s on your mind? What are your thoughts? What do you think of the issue? 專注型問題The focus question: So that you can really hone in on an issue, first find out directly from the source exactly what it is—before you’ve jumped in to help with something that isn’t the real problem. Example: What’s the real challenge here? What are the key issues? Do we know what the main problem is? 根本型問題The foundation question: Find out what your team member wants. It’s as simple as that. They might want something small or big, and thanks to this question, you’ll learn which—while leaving them feeling empowered. Example: What do you need? What kind of help do you want? What exactly do we need to solve this? 策略型問題The strategic question: Everyone needs a little help prioritizing now and then. This question will help the other person understand that they can drop a task to make room for something more important, so they don’t feel as though they are constantly taking on more without there being any room for relief. Example: If you’re saying yes to this, what are you saying no to? 分享時間               What was the one issue you helped a co-worker clarify/ resolve?What are other important tips for effective listening and questions?